At Cpay, we understand the importance of protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of our customers, debtors, and other individuals.

Scope

This Privacy Policy applies to personal information collected by Cpay through our website, social media, email, phone, or in-person interactions.

Personal Information We Collect

We collect personal information that is necessary for us to provide our collection services, including:
• Contact information (name, address, phone number, email)
• Identification information (driver's license, passport, national ID)
• Financial information (account numbers, payment history)
• Employment information (employer, job title, income)

How We Collect Personal Information

We collect personal information:
• Directly from individuals through our website, phone, email, or in-person interactions
• From our clients (e.g., creditors, lenders) who provide us with information about debtors
• From public records and databases
• From third-party service providers (e.g., credit reporting agencies)

How We Use Personal Information

We take reasonable measures to protect personal information against unauthorized access, disclosure, or destruction. These measures include:
• Encryption and secure storage of electronic data
• Physical security measures for paper-based data
• Access controls and authentication procedures
• Regular security audits and testing

Retention and Disposal of Personal Information

We retain personal information for as long as necessary to fulfill our collection services and comply with laws and regulations. When personal information is no longer needed, we dispose of it securely and in accordance with applicable laws and regulations.

Individual Rights

Individuals have the right to:
• Access and correct their personal information
• Request deletion of their personal information
• Object to the processing of their personal information
• Lodge a complaint with a regulatory authority

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of personal information, please contact us:
Cpay
4, Adenubi Clos Off Allen Avenue Ikeja Lagos
+2347 0101 93847
enquiry@c24solutions.ng